jlhot Terms & Conditions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Platform" means the jlhot website accessible at jlhot.co, including all sub-pages, account portals, game lobbies, and any associated mobile-optimized interfaces.
• "Account" means the registered user account created by a Player on the jlhot Platform.
• "Balance" means the total of real-money funds held in a Player's jlhot wallet at any given time, excluding bonus funds held in a separate bonus wallet.
• "Bonus Funds" means any promotional credits, free spins converted to cash, cashback awards, or reload bonuses credited to a Player's bonus wallet by jlhot.
• "KYC" or "Know Your Customer" means the identity verification process required by applicable Philippine gaming regulations, including the submission and approval of valid government-issued identification.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the primary regulatory body governing gaming operations in the Philippines.
• "RNG" means Random Number Generator — the certified technology used to determine the outcomes of non-live casino games on the jlhot Platform.
• "Wagering Requirement" means the number of times a bonus amount must be wagered on eligible games before any associated winnings can be converted to withdrawable real-money funds.

2.1 By accessing the jlhot Platform, creating an Account, making a deposit, or participating in any game or promotion offered by jlhot, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, including any documents incorporated by reference, such as the jlhot Privacy Policy, Responsible Gaming Policy, and individual game and promotion rules.

2.2 These Terms apply in addition to, and do not supersede, any applicable Philippine laws and regulations governing online gaming, including those administered by PAGCOR.

2.3 If you access the jlhot Platform on behalf of another person or entity, you represent and warrant that you have authority to bind that person or entity to these Terms and that the person or entity meets all eligibility requirements set out herein.

3.1 In addition to the age requirement, the following eligibility conditions apply:

• You must be legally permitted to engage in online gaming under the laws of your jurisdiction. It is your sole responsibility to determine whether your participation is lawful.
• You must not have been previously excluded from the jlhot Platform or any gaming platform under a self-exclusion arrangement that remains in effect.
• You must not be acting on behalf of another individual for the purposes of placing bets, making deposits, or claiming bonuses.
• You must be acting entirely in a personal capacity and not as a professional or institutional bettor where such activity is prohibited.
• You must not be an employee, director, officer, or contractor of jlhot, or an immediate family member of any such person, without prior written consent from jlhot's compliance department.

3.2 jlhot reserves the right to verify eligibility at any time. Failure to meet or maintain eligibility requirements may result in Account suspension, forfeiture of bonus funds, and/or withholding of pending withdrawals pending investigation.

4.1 To access real-money gaming features on jlhot, you must register an Account by providing accurate, complete, and current personal information, including a valid email address or Philippine mobile number, and a unique username and password.

4.2 You are permitted to hold only one (1) Account on the jlhot Platform. The existence of duplicate accounts — whether registered in your own name or using a different name or contact detail to circumvent this restriction — is strictly prohibited. jlhot reserves the right to:

• Close all duplicate accounts immediately upon discovery;
• Void all bets, bonuses, and winnings associated with any duplicate account; and
• Retain any funds held in duplicate accounts as an administrative penalty, subject to applicable Philippine law.

4.3 You agree to notify jlhot immediately if any of your registered information changes, including changes to your mobile number, email address, or banking details. Updates to contact information linked to KYC-verified accounts require re-verification. jlhot is not liable for any losses arising from your failure to keep registration information current.

4.4 jlhot reserves the right to decline account registration at its sole discretion, without obligation to provide a reason.

5.1 You are solely responsible for maintaining the strict confidentiality of your Account login credentials, including your password, any one-time passcodes (OTPs), and two-factor authentication codes.

5.2 You agree to immediately notify jlhot via live chat support if you suspect any unauthorized access to, or use of, your Account. jlhot will take reasonable steps to investigate and, if appropriate, suspend the Account pending resolution. However, jlhot shall not be liable for any losses arising from unauthorized access where the Player failed to take reasonable precautions to protect their credentials.

5.3 jlhot staff will never request your password or full two-factor authentication code by any communication channel, including live chat, email, or SMS. Any such request should be reported to jlhot's security team immediately.

5.4 You accept full liability for all activity conducted through your Account, including wagers placed, deposits made, and withdrawal requests submitted, unless and until jlhot confirms in writing that access to your Account has been suspended following a valid unauthorized-access report.

6.1 Deposits to your jlhot Account may be made using the payment methods available on the Platform at the time of your transaction, which currently include GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, Coins.ph, USDT TRC20, Visa, and Mastercard. Available payment methods are subject to change without prior notice.

6.2 All transactions on the jlhot Platform are denominated in Philippine Peso (PHP) unless otherwise stated. For USDT deposits, the applicable exchange rate at the time of the transaction will be applied to convert the deposited amount to PHP.

6.3 The minimum deposit amount is ₱100 for most payment methods. Method-specific minimums and maximums are displayed on the Deposit page at the time of transaction.

6.4 jlhot does not accept deposits from payment sources that are not registered in your own name. Deposits made using another person's GCash account, bank account, or card will be reversed and may trigger an account review.

6.5 jlhot is not responsible for delays in deposit crediting caused by third-party payment processors, network congestion, or banking system maintenance. If a deposit is not reflected within the stated processing window, contact jlhot support via live chat with your transaction reference number.

7.1 Withdrawals from your jlhot Account are subject to the successful completion of KYC identity verification. A valid Philippine government-issued ID (e.g., SSS, PhilHealth card, passport, driver's license, or PRC ID) must be submitted and approved before your first withdrawal is processed.

7.2 Withdrawals will only be processed to a payment method registered in your own name that matches the name on your verified KYC documents. jlhot does not process withdrawals to third-party accounts, regardless of any stated arrangement between the Player and a third party.

7.3 The minimum withdrawal amount is ₱200 for GCash and Maya. Method-specific minimums and maximums are displayed on the Withdrawal page at the time of the request.

7.4 jlhot targets the following withdrawal processing times once the withdrawal request passes internal review:

• GCash / Maya: 5–30 minutes (standard tier); expedited for VIP Platinum and Diamond members
• BPI / BDO / Metrobank / UnionBank: 1–2 banking hours
• USDT TRC20: 30–60 minutes after approval
• Visa / Mastercard: 3–5 banking business days (card network processing time)

7.5 jlhot reserves the right to conduct additional verification checks on withdrawal requests, particularly for large amounts or where unusual account activity has been detected. Withdrawals may be temporarily held during investigation of suspected fraud, money laundering, or Terms violations.

7.6 Bonus funds credited to your bonus wallet are not directly withdrawable. Bonus funds become withdrawable real-money funds only after the applicable wagering requirements have been fully met on eligible games.

8.1 jlhot may, at its discretion, offer bonuses, promotional credits, free spins, cashback, and other incentives to eligible Players. All bonuses are subject to the specific terms attached to the individual promotion, which are published on the relevant promotion page and form part of these Terms when a bonus is accepted.

8.2 Unless a specific bonus page states otherwise, the following general conditions apply to all jlhot bonuses:

8.3 jlhot reserves the right to withdraw, modify, or cancel any promotion at any time, including retroactively, where there is evidence of abuse or where a technical error in the promotion setup has resulted in unintended player advantage.

9.1 All games available on the jlhot Platform are governed by the individual game rules published within each game interface or on the applicable game information page. In the event of any conflict between individual game rules and these Terms, the individual game rules apply to matters of game mechanics, and these Terms apply to matters of account management and financial transactions.

9.2 All RNG-based games on the jlhot Platform use independently audited certified Random Number Generator technology. Game outcomes are statistically random and cannot be predicted or influenced by the Player or by jlhot operations staff.

9.3 Return-to-Player (RTP) percentages are published on individual game information pages within the jlhot lobby. RTP figures represent theoretical long-term statistical return and do not guarantee any specific outcome in any individual session.

9.4 In the event of a technical malfunction during a game session — including server disconnections, display errors, or payment processing errors — jlhot's technical log constitutes the authoritative record of the game outcome and any associated financial transaction. If jlhot's records show that a bet was not accepted, any wager amount will be returned to the Player's Balance. If records confirm a win, the win amount will be credited accordingly.

9.5 jlhot reserves the right to void any bet or game outcome where it determines that the result was influenced by technical error, software bug, or external interference. Any amounts paid out in error due to a technical malfunction may be recovered from the Player's account balance.

10.1 The following conduct is strictly prohibited on the jlhot Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of all balances and bonuses, and reporting to relevant Philippine authorities, including PAGCOR and law enforcement agencies:

• Providing false, misleading, or fraudulent registration information;
• Registering more than one Account or allowing another person to use your Account;
• Using software, bots, scripts, or any other automated tool to interact with jlhot games or Account functions;
• Exploiting bugs, errors, or vulnerabilities in the Platform software or any game for financial gain;
• Colluding with other players in live casino games or poker rooms;
• Engaging in money laundering or any transaction that violates Philippine anti-money laundering laws (AMLA);
• Using stolen payment instruments or fraudulently obtained funds to make deposits;
• Engaging in unauthorized data scraping, reverse engineering, or systematic extraction of Platform content; or
• Attempting to interfere with the Platform's technical infrastructure by any means.

11.1 All content on the jlhot Platform, including but not limited to the jlhot brand name, logo, game graphics, user interface elements, promotional materials, written content, and software, is the property of jlhot or its licensed content providers and is protected by applicable intellectual property laws in the Philippines and internationally.

11.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Platform content.

12.1 To the maximum extent permitted by applicable Philippine law, jlhot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including lost profits, lost data, or interruption of service, even if jlhot has been advised of the possibility of such damages.

12.2 jlhot's total aggregate liability to any Player for any claim arising from these Terms or your use of the Platform shall not exceed the total amount deposited by you into your jlhot Account during the thirty (30) calendar days immediately preceding the event giving rise to the claim.

12.3 jlhot does not warrant that the Platform will be error-free, uninterrupted, or free from security vulnerabilities, though we take reasonable technical measures to ensure continuous and secure service.

12.4 jlhot is not responsible for any financial or other losses resulting from your gambling decisions, including losses incurred during game sessions on the Platform.

13.1 jlhot collects, stores, and processes personal information in accordance with its Privacy Policy, which is incorporated into and forms part of these Terms by reference. The Privacy Policy is available at jlhot.co/privacy-policy.

13.2 By registering an Account and using the jlhot Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for KYC identity verification, AML compliance screening, customer support, and service improvement purposes.

13.3 jlhot does not sell your personal data to third parties. Data is shared only with regulated service providers (payment processors, KYC verification providers, game studios) under applicable data processing agreements, and with regulatory authorities as required by Philippine law.

14.1 jlhot is committed to promoting responsible gaming among all players on the Platform. We provide the following responsible gaming tools, which are accessible directly from your Account Settings at any time without the need to contact support:

• Deposit Limits: Set daily, weekly, or monthly limits on deposits to your jlhot wallet. Limits take effect immediately when lowered and after a 24-hour cooling-off period when increased.
• Loss Limits: Restrict the maximum net loss you can incur over a defined time period. Same immediacy rules as deposit limits apply.
• Session Time Limits: Set a maximum duration for each gaming session. You will receive a notification when your session limit is approaching and will be automatically logged out upon reaching it.
• Cooling-Off Period: Temporarily suspend your Account for a period of 24 hours to 6 weeks. During a cooling-off period, no deposits, bets, or bonuses can be processed.
• Self-Exclusion: Permanently exclude yourself from the jlhot Platform. Self-exclusion requests are irreversible for the minimum period selected (minimum: 6 months) and are processed within 24 hours of request.

14.2 jlhot strictly enforces the minimum age of 21 years for all Platform users. If you become aware of a minor accessing or attempting to access the jlhot Platform, please report this immediately to our support team.

14.3 If you believe your gambling may be causing harm to yourself or others, we encourage you to contact jlhot's 24/7 support team to discuss your responsible gaming options. Additional support resources are available through PAGCOR's responsible gaming initiatives and Philippine gambling addiction support organizations.

14.4 For full details of jlhot's responsible gaming framework, tools, and support resources, please visit our Responsible Gaming page.

15.1 jlhot reserves the right to suspend or permanently close your Account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Failure to satisfy or maintain eligibility requirements, including the minimum age of 21 years;
• Failure to complete KYC verification within a reasonable time following request;
• Reasonable suspicion of fraudulent activity, money laundering, or identity theft;
• Receipt of a self-exclusion request from the Account holder;
• A valid order from PAGCOR or another competent Philippine regulatory authority or court; or
• Extended Account inactivity exceeding twelve (12) consecutive months without a deposit, withdrawal, or wager.

15.2 In the event of Account closure by jlhot due to a breach of these Terms, any real-money Balance remaining in your Account may be withheld pending investigation. Bonus funds in a bonus wallet are forfeited automatically upon Account closure for Terms breach.

15.3 You may close your jlhot Account at any time by contacting our support team via live chat. Any real-money Balance remaining at the time of voluntary closure, after deduction of any applicable outstanding wagering requirements on bonus funds, will be returned to you via your verified payment method.

16.1 jlhot reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, jlhot will provide notice via the Platform, including a notification on the login page or a direct communication to the email address or mobile number registered on your Account.

16.2 The updated Terms will take effect on the date stated in the notice. Your continued use of the jlhot Platform after the effective date of any update constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may close your Account in accordance with Section 15.3.

16.3 The most current version of these Terms is always accessible at jlhot.co/terms-conditions. We recommend bookmarking this page and reviewing it periodically for any changes.

17.1 These Terms and Conditions and your use of the jlhot Platform are governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable PAGCOR regulations and the Anti-Money Laundering Act (AMLA) as amended.

17.2 In the event of a dispute arising from or relating to these Terms or your use of the Platform, you agree to first attempt to resolve the matter by contacting jlhot's customer support team via 24/7 live chat. jlhot will use reasonable efforts to resolve the dispute informally within fifteen (15) business days of receiving a written complaint.

17.3 If a dispute cannot be resolved informally, it shall be subject to the dispute resolution procedures of PAGCOR or, where applicable, the appropriate courts of the Philippines.

18.1 For any questions, concerns, or formal complaints relating to these Terms and Conditions, your Account, or your use of the jlhot Platform, please contact us through the following channels:

These Terms and Conditions were last reviewed and updated on 1 January 2026. © 2026 jlhot. All rights reserved.